Help Desk Live

Have a technical problem, and need help getting it fixed? At Lanspeed Help Desk Live, we have the expertise necessary to resolve your technical issues, and get you back on track. Please choose one of the following options to get started:

Option 1:

Submit a support request by completing the form below. A support ticket will be created in our system, and you will receive a call shortly from one of our qualified engineers.


Your Name
Company Name
Phone Number
E-Mail

What is the best time to reach you?
Does the problem affect more than one user?	Yes No
Is the problem keeping you from performing all your job functions?	Yes No
Please provide some detail about the problem you are experiencing

Option 2:

Call Help Desk Live at 877-682-9981, and select Option 2 to speak with a live support technician.

Option 3:

Allow a support technician to connect to your system to assist with troubleshooting.

Step 1: Once you are on the phone with a member of our support team, you will be directed back to this page after your support representative provides you with a unique connection code. You will then enter the code in the field below and click the Click Here button to initiate the screen-sharing session.
Step 2: You are prompted to download a small virus-free plug-in.
Step 3: With your permission, your support representative can view your screen and share control of your mouse and keyboard.
Step 4: You are in full control of your computer at all times. You always have overriding control of your mouse and keyboard, and you can end the screen-sharing session at any time.